Cancellation Policy

Cancellation Policy

Mujo Wellness charges 50% for day-of cancellations made up to 4 hours before the scheduled appointment time. If you cancel within that 4 hour window or don’t show for your scheduled appointment time, you will be charged 100%. If you have to cancel for any circumstances, the above policy will be enforced. Payment is due the day of the cancelled or missed appointment.

 

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Late Arrivals:

If you arrive late, your session may be shorted in order to accommodate the appointment that follow yours. Depending on how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the cost of the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.